Managed Services

SERVICE TAILORED FOR YOUR BUSINESS

Managed IT service plans bring your team the experience, technology and training of expert IT staff. We offer tiered support levels for a fixed monthly cost to assist you with your business needs. We aim to provide solutions that meet the needs and budgets of all small to medium businesses. Our tiered approach to managed IT service plans allows you to select the right solutions for your users’ needs.

PACKAGES

One solution cannot work for everyone, so why settle for an IT company that doesn’t give you options? Carpathia provides a variety of customer-driven solutions, with each solution individually tailored to your unique business needs
A blue circular badge with the words 1st CLASS in white, featuring two white stars—one above and one below the text—perfect for recognizing excellence in Managed IT Services.

1ST CLASS

First-class managed service plans include full support during business hours. Antivirus, remote support software, and remote proactive device monitoring and maintenance are included. New device setup and remote proactive device monitoring are included at no additional cost. We offer preferential projects and after-hours rates additionally.

A blue circle with the words 2nd CLASS in white, surrounded by four white stars—two at the top and two at the bottom—symbolizes excellence in Managed IT Services.

2ND CLASS

Second-class managed service plans include full support during business hours (Monday to Friday, 8 am to 4 pm) and preferential hourly project rates. Antivirus and remote support software and remote proactive device monitoring are included.

A blue circular badge with the text 3rd CLASS in bold white letters, surrounded by five white stars—perfect for recognizing excellence in Managed IT Services.

3RD CLASS

Third-class managed service plans include preferential labour rates on all work performed and priority support over non-contracted clients. Antivirus and remote support software and remote proactive device monitoring are included.

WHAT OUR CLIENTS ARE SAYING

READY TO SET SAIL?

Contact us today to find out how we can support your business