WHAT WE DELIVER
Carpathia IT provides industry-leading IT support for small- to medium-sized business needs. We are equipped to deliver you the quality service of an in-house IT team at a lower cost. We understand that our success depends on your success and provide complete IT support as though you are our own business.
Our tiered support levels make it easy to provide the solutions you need for a fixed monthly cost based on your unique needs. Our experts stay current on the latest technology, so you don’t have to.
We provide comprehensive plans to simplify the process and ensure you stay up-to-date and, most importantly, on budget.
First-class managed service plans include full support during business hours. Antivirus, remote support software, and remote proactive device monitoring and maintenance are included. New device setup and remote proactive device monitoring are included at no additional cost. We offer preferential projects and after-hours rates additionally.
Second-class managed service plans include full support during business hours (Monday to Friday, 8 am to 5 pm) and preferential hourly project rates. Antivirus and remote support software and remote proactive device monitoring are included.
Third-class managed service plans include preferential labour rates on all work performed and priority support over non-contracted clients. Antivirus and remote support software and remote proactive device monitoring are included.
Your computer assets form the core of your computer network. An IT company can help manage a business’s IT assets to optimize resources and reduce costs in several ways.
We can help manage your asset inventory, software management, and hardware optimization, ensuring you get the best service, product and price.
Sourcing hardware can be a challenge and takes time away from running your business. Leverage our buying power and expertise to get your team the tools they need to be successful.
We can help your business reduce costs, improve efficiency, and access specialized expertise for hardware procurement.
CLOUD SERVICES AND MICROSOFT 365
HELP DESK SUPPORT
Your people are your business, and technology is at the forefront. The business suffers if technical issues keep them from performing their job functions.
We provide help desk support to a business by providing remote and onsite support, phone and email support, ticketing system, a knowledge base, 24/7 availability and specialized support.
Protecting your business is vital. Securing your business information, network, data, and users is what we do at Carpathia IT.
We continuously monitor your company’s network for potential threats and vulnerabilities and take proactive measures to mitigate them.
In addition to IT services and support, Carpathia IT can also handle your business infrastructure needs; from surveillance systems, access control systems, and data cabling, we have your IT needs covered from aft to stern.
WHAT OUR CLIENTS ARE SAYING
“I am more than impressed with all levels of service and every individual I have had dealings with at Carpathia IT! Thank you for the wonderful support.”
Larry Pidperyhora Jr.
Owner/General Manager, Eckert Electric Ltd.
BOOK A CONSULT TODAY
We are an all-encompassing IT service company here to serve and support your business. We provide industry-leading IT support for all your small to medium-sized business needs and are ready to meet with you.