Managed Services
SERVICE TAILORED FOR YOUR BUSINESS
Managed IT service plans bring your team the experience, technology and training of expert IT staff. We offer tiered support levels for a fixed monthly cost to assist you with your business needs. We aim to provide solutions that meet the needs and budgets of all small to medium businesses. Our tiered approach to managed IT service plans allows you to select the right solutions for your users’ needs.
PACKAGES
1ST CLASS
First-class managed service plans include full support during business hours. Antivirus, remote support software, and remote proactive device monitoring and maintenance are included. New device setup and remote proactive device monitoring are included at no additional cost. We offer preferential projects and after-hours rates additionally.
2ND CLASS
Second-class managed service plans include full support during business hours (Monday to Friday, 8 am to 4 pm) and preferential hourly project rates. Antivirus and remote support software and remote proactive device monitoring are included.
3RD CLASS
Third-class managed service plans include preferential labour rates on all work performed and priority support over non-contracted clients. Antivirus and remote support software and remote proactive device monitoring are included.
WHAT OUR CLIENTS ARE SAYING
“I am more than impressed with all levels of service and every individual I have had dealings with at Carpathia IT! Thank you for the wonderful support.”
Darrel Smith
Helen Sarris
Larry Pidperyhora Jr.
Christine Morela
Matilda Allison
Starleigh Taylor
Melanie Schuld
AL Pryce
Jamie Foster
Owner/General Manager, Eckert Electric Ltd.